Privacy Policy

Last updated: June 30, 2025

Welcome to Hello Kado. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform ("Service"). By accessing or using Hello Kado, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Account Information: Name, email address, password, date of birth (if provided).
  • Billing Information: Credit card number, billing address, and other payment-related details when you subscribe or make purchases.
  • Profile Information: User-generated content such as wishlist items, profile photos, and personal preferences.

1.2 Usage Data

  • Usage Metrics: Pages visited, features used, search queries, and interaction logs.
  • Device Information: IP address, browser type and version, operating system, device identifiers, and mobile network information.
  • Analytics Data: Data collected via cookies and similar technologies to understand usage patterns and improve the Service.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Maintain your session and preferences.
  • Analyze usage trends and performance.
  • Provide personalized content and ads (where applicable).

You can disable cookies in your browser settings, but this may affect functionality.

2. How We Use Your Information

We use the information we collect to:

  1. Provide and Operate the Service: Create and manage your account, process payments, and deliver wishlist features.
  2. Improve and Personalize: Analyze usage to improve functionality, tailor content, and recommend features.
  3. Communicate: Send account notifications, updates, marketing communications (with opt-out), and respond to inquiries.
  4. Security and Fraud Prevention: Detect and prevent fraud, unauthorized access, and other security incidents.
  5. Legal Compliance: Comply with applicable laws, regulations, and respond to lawful requests by public authorities.

3. Sharing Your Information

3.1 Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are bound by confidentiality obligations and may only use your data to provide the Service.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes (e.g., subpoenas, court orders), or to protect the rights, property, or safety of Hello Kado, our users, or others.

3.3 Business Transfers

If Hello Kado is involved in a merger, acquisition, financing, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

3.4 Aggregate and De-Identified Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you, for analytics, research, or business purposes.

4. Your Choices and Rights

4.1 Access and Correction

You may access and update your account information by logging into your account settings.

4.2 Deletion

You can request deletion of your account and personal data by contacting us at privacy@kado.com. We will comply with your request unless retention is required by law.

4.3 Marketing Opt-Out

You may opt out of marketing emails by following the unsubscribe link in any email or by contacting us.

4.4 Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the "Last updated" date and notify you through the Service or via email. Your continued use after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hello Kado Privacy Team

privacy@kado.com